Actually, talking about examples of Chatbots is a very broad topic. So we will try to reduce the information as much as possible so that you can have a global idea of how these technologies are being used today for more of the things you have in mind.
On the one hand, we have the classics of websites where you want the user to commit some kind of action. They are usually presented in a friendly way, with a greeting, and perhaps a series of questions that help to walk in the right direction.
However, it reaches a certain point where the person is oriented to commit the action that is the main objective. In the case of a sale, then the person is helped to identify which is the product that can meet their needs.
In the same way, there are others that have been designed with the intention of solving all the doubts and inconveniences that the user may have. So that, when they are basic and repetitive problems, the user will be able to find the solution without having to go through some other slower process.
Think that you have contracted a television service, and you want to learn how to configure the decoder. There are hundreds of thousands of people who have the same problem as you. In this case you can create a chatbot that explains step by step the process, and solves doubts related to it.
Another example of Chatbots, which may not be so popular, are those of games. In this case we must say that Telegram gets a great recognition for the incorporation of these to make the experience in the application much more pleasant than in that of its competitors.
Thanks to chatbots that help actions to be carried out, users have the ability to play from the famous ONE!
To other games that have become popular on this platform. And all thanks to that automated text box that guides you, resolving doubts and helping you to perform actions.